Last Call for Unsigned Art Prints!
about 1 year ago
– Fri, May 02, 2025 at 08:37:01 AM
Hey all!
We just wanted to take a moment to touch base with you all regarding the art prints! As we addressed in our last update here, some folks requested an option for unsigned prints in lieu of signed. We wanted to take a moment to reach out to backers again to let you all know that the Google Form to do so will be closing this upcoming Tuesday!
If you would prefer to receive UNSIGNED art prints instead of signed, please fill out the Google Form attached below. This will allow Wraithmarked fulfillment staff to know to modify your order to include UNSIGNED art prints instead of signed art prints.
https://forms.gle/1YgkCE4T1VxdGaPU8
This Form will close end of day Tuesday, May 6th 2025. If you do not fill out this Form before we close it, we will assume you want your art prints signed, and we will be unable to modify your order to instead include unsigned art prints. So please please please get your form filled out asap if you want your art prints unsigned.
If you want your art prints signed or you don't care either way, you don't have to do anything, not to worry! Again filling out the form is only necessary if you want the art prints UNSIGNED. If you have already completed the Form via our last update, no further action from you is needed!
Again, this form will be open until end of day May 6th, and will not reopen after, nor will we be taking requests to modify art print rewards after that. So please get it filled out as soon as possible!
Regarding the Art Print Signatures
about 1 year ago
– Tue, Apr 08, 2025 at 11:16:50 AM
Hey all! Bryce here! Sorry for the delay getting a solution to this in place. As you can imagine GB is a very busy guy, so when you combo that with Wraithmarked's own juggling of a bunch of projects at once... well... you get it, I hope, ha...
THE PROBLEM
Several people have asked us if it's possible to get the art prints without GB's signature, since they find it distracting from the art itself. We first wanted to pass along GB's own statement on the placement of his signature, given that it speaks to his choice of placement:
"For those wondering why the signature is smack in the middle of the prints, my logic was: We had initially designed these as End-Sheets for the book before we considered them as prints that could be signed. They're gorgeous prints, but they simply weren't made with signature-space in mind. So when I grabbed my blue & gold markers and sat down to start signing, there wasn't any easy corner to sign in without obscuring some detail or getting the signature lost in a densely-packed section of art. The only workable negative-space was 1) between the ship and the family for the portrait, and 2) up in the northern Balkans for the map. The result then is that the signatures went in the only place they could, right in the center. I can certainly understand how this isn't the standard style, and I apologize to anyone disappointed by the result. I appreciate Wraithmarked working for a solution that can satisfy everyone, and I look forward to you all getting your books, bookmarks, stickers, pins, and prints!"
THE SOLUTION
We've got a very simple fix for this! If you would prefer to receive UNSIGNED art prints instead of signed, please fill out the Google Form I'm attaching below. This will allow Wraithmarked fulfillment staff to know to modify your order to include UNSIGNED art prints instead of signed art prints.
https://forms.gle/1YgkCE4T1VxdGaPU8
This Form will be available for 1 month, and will be closed end of day Tuesday, May 6th 2025. If you do not fill out this Form before we close it, we will assume you want your art prints signed, and we will be unable to modify your order to instead include unsigned art prints. So please please please get your Form filled out asap if you want your art prints unsigned.
If you want your art prints signed or you don't care either way, you don't have to do anything, not to worry! Again filling out the Form is only necessary if you want the art prints UNSIGNED.
Again, this Form will be open until end of day May 6th, and will not reopen after, nor will we be taking requests to modify art print rewards after that. So please get it filled out asap!
Let me know if you have any questions!
-Bryce
Art Prints have been signed and returned!
about 1 year ago
– Wed, Mar 26, 2025 at 05:50:07 AM
Hi Everyone!
Quick update for everyone today, but we got the signed art prints back from G.B. Stewart (Blue)! Take a look!
With those done, all we have left to order are the stickers, which we'll be getting to next, stay tuned!
Printing Update
over 1 year ago
– Tue, Mar 11, 2025 at 06:30:46 AM
Hey there everyone!
As with our last update regarding this matter, apologies for the copy-and-paste nature of this one, also. Since this was a widespread issue that affected nearly all of our campaigns, we thought it best to just keep it uniform for consistency.
Update on our printer…
Following up on our previous update about our printing partner, CPi, we’ve gotten word from our that their systems are back online! Of course, as with any significant outage, that is only the first step. We expect it will take a little bit of time for them to get rolling again for all their clients, so while we still anticipate some delays on a few of our projects, they are not likely to be as significant as previously expected.
In fact, we have already been in communication with CPi regarding the next steps on a number of our upcoming projects. Even in the midst of this outage, they were able to get physical proofs for two of our upcoming campaigns shipped out to us for review (pictured below). So we're thankfully well on our way to being back on track.
What’s next…
While the outage was ongoing, we've continued working with our other production partners to produce other campaign rewards such as bookmarks, art prints, pins, etc. to ensure that we're as ready as we can be once the books are printed. We have also updated our project pipeline tracker to reflect any projects with anticipated delays and will update folks for those respective campaigns as we move forward with production.
Finally, if you require assistance with your pledge, need to change your shipping info, or have another question, please send an email to [email protected]. We’re open Monday-Friday, 8am-4pm EST, and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response). 🙂
Thanks so much for your continued support, patience, and understanding!
Printing Update
over 1 year ago
– Tue, Feb 25, 2025 at 11:29:21 AM
Hey everyone!
First, we apologize for the copy-and-paste nature of this update. After reading, you’ll understand why it didn’t make sense to modify it for every campaign we have going on.
THE ISSUE
We wanted to touch base with you on a developing situation that will likely be affecting the production of all our projects for the next several months. In the last few weeks, our primary printer (CPi, based out of the UK) made us aware of a cyber attack that created a network outage and subsequently delayed a few of our campaigns that were just about to start the printing process. At the time, we notified backers of those campaigns, but as time has gone on, it has become clear that their entire production schedule has been impacted.
We don’t know the full scale of this outage from a technical perspective, but we do know that all of their clients are affected. Because of that, we can guess that each day this situation persists has the potential to delay their production schedules days or even weeks at a time.
You can read a bit more about the situation here:https://www.printweek.com/content/news/cpi-tackles-cyber-attack/
WHAT DOES THIS MEAN FOR THIS CAMPAIGN?
If this campaign is due to fulfill in the next 6-8 months, it’s very possible there may be some delay on that, ranging from a few weeks to a few months. If this campaign is due to fulfill 9-14 months from now, we are hoping there won’t be any delay at all. Unfortunately, it will all be difficult to predict, so we wanted to let you know regardless.
We have managed to get physical proofs for a couple of campaigns, but even with our approval, CPi will not be able to start the full print run until their systems are back online and they’ve gotten caught up. As we get news from them, we’ll update you all here when relevant.
IN SUMMATION…
There isn’t much Wraithmarked can do short of communicate with you all and be patient as CPi gets their systems back online. In the meantime, if we still have other products left to order for this campaign, such as bookmarks, prints, pins, etc. we’ll continue to get those from our other manufacturing partners as planned.
Finally, if you require assistance with your pledge, need to change your shipping info, or have another question, please send an email to [email protected]. We’re open Monday-Friday, 8am-4pm EST and will be happy to help however we can (it usually takes 3 to 5 business days to get back to you, but we do answer all tickets in need of a response). 🙂
Thanks so much for your continued support! We’ll continue to keep y’all posted as this situation gets resolved.
